Shipping and Returns

Shipping 
Your product will be shipped within 1-2 business days of purchase via Australian Post and take 2-4 business days to arrive. International orders will take about 14 days to arrive. 

Customs and Duties
Any customs charges or import duty on international orders are the buyers responsibility. These fees are not included or covered by Lamour Artisans. Please contact your local customs office for more information on these charges.

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Returns
We accept returns within 30 days of receipt as long as the product is returned in the same condition it was sent. 

Refunds 
Once your return is received and inspected your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Shipping
To make a return email willow@lamourartisans.com or call +61 491 732 617 for instructions and return address.
Returns can take up to 3 days (including weekends and public holidays) to be received and processed.